About
External IT providers who become a part of your team
XPS Solutions is a national external IT partner which can be trusted to not only provide the best and most suitable systems for your business – but also offer unrivalled round-the-clock support for your teams.
Established in 2013 by four IT specialists who’d worked within businesses themselves and become frustrated by existing external IT partners, they decided to create an IT solutions business built around quality customer care.
As a team of IT industry experts and professionals we constantly adapt and evolve to ensure we stay at the forefront of an ever-changing industry.
Meet our management team
Nick Hilton
Chief Executive Officer
Nick is our CEO and mastermind behind the unique way XPS works with our customers. Nick’s knowledge of what makes a company successful, coupled with his broad IT skill set, enables XPS to constantly improve our services.
Phil Leech
Operations Director
Phil works closely with our third line support team and is responsible for the drive behind XPS, working with our partner companies to ensure we can work together to provide the best experience possible for our clients.
Laura Martin
General Manager
Laura is responsible managing our first and second-line support teams as well as the day to day running of the business. If you have ever met the XPS team there is a good chance you have spoken with Laura.
Nationwide IT industry experts & engineers
XPS Solutions Ltd provides a complete range of professional IT services for businesses of all sizes, with a nationwide team of industry experts and engineers on hand to keep your IT systems running smoothly.
No matter how experienced or well trained, most in-house IT teams struggle to keep up with the full extent of projects while still supporting your company’s users and equipment at the same time.
With our nationwide engineer base, we provide an entire range of IT solutions including Managed IT Services, Hardware, Software & Licensing, IT Consultancy, Cyber Security, Cloud Services and Telephony & Connectivity.
Customer feedback is our main KPI
Customer feedback – especially from service calls – is the main KPI for our business – and our Google reviews demonstrate why our response rate separates us from competitors.
Why use XPS Solutions
Improved IT systems in a growing businesses
Growing businesses can soon find their IT systems overstretched and unable to efficiently operate with increased demands. Our team will assess and advise on the most suitable and cost-effective changes, taking into account projected future growth.
Bring an end to your repeated problems
Many of our customers turn to us because they’ve become frustrated with repeating IT issues which haven’t been fixed by their current external IT support team. We don’t do quick fixes; we identify the issue and ensure a permanent solution is found.
No hidden costs as we honour our agreement
We will provide our expertise at a monthly cost which reflects the technology we provide and the number of users we support. There will be no extra costs, no matter how complicated any issues are to resolve, or how many calls you make to our team.
